1. Who we are
Golala Limited, trading as Golala Technology, provides digital products, software development, software licensing and ConnectCard services. For privacy questions, contact info@golalatechnology.com.
2. Information we collect
Depending on how you use our services, we may collect your name, business details, email address, telephone number, billing information, account and login records, order and licence information, support messages, ConnectCard profile information, device and security logs, and website usage data.
3. How we use information
- to create and manage customer accounts;
- to process orders, subscriptions and payments;
- to issue licences and provide secure downloads;
- to create, publish and operate ConnectCard profiles and QR services;
- to provide support, service messages and security notices;
- to prevent fraud, abuse and unauthorised access;
- to meet legal, accounting and regulatory obligations; and
- where permitted, to improve our products and communicate relevant service information.
4. Lawful bases
We process personal information where it is necessary to perform a contract, comply with a legal obligation, pursue legitimate interests such as platform security and service improvement, or where you have provided consent. The lawful basis depends on the particular activity.
5. Payments
Card payments are processed by Stripe. PayPal may be offered where enabled. Payment providers process payment information under their own privacy notices. We do not store full card numbers or card security codes.
6. Sharing information
We may share information with hosting, email, payment, analytics, professional advisory and security providers where necessary to operate the service. We may also disclose information where required by law, to protect rights and safety, or in connection with a lawful business transfer.
7. International transfers
Some service providers may process information outside the United Kingdom. Where required, we use appropriate safeguards for international transfers.
8. Retention
We retain information only for as long as necessary for the purposes described above, including contractual, tax, accounting, fraud-prevention and legal requirements. Retention periods vary by record type. Unverified accounts may be removed under our account-cleanup rules.
9. Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to certain processing, receive portable data, and withdraw consent. To exercise a right, email info@golalatechnology.com. You may also complain to the UK Information Commissioner’s Office.
10. Cookies and security
We use essential cookies for account login, carts, checkout, security and service operation. Additional cookies will be described through any cookie notice provided on the website. We use technical and organisational safeguards, but no internet service can guarantee absolute security.
11. Changes
We may update this policy when our services or legal obligations change. The current version will be published on this page.
Last updated: 1 August 2026.